Adventhealth lobby

AdventHealth ER

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Emergency care with unique architecture and Disney-inspired touches to enhance the patient experience.


AdventHealth ER at Flamingo Crossings Town Center brings emergency care and an enhanced patient experience serving the Central Florida community, Walt Disney World Guests, and Cast Members. The emergency room, located near the western gateway to Walt Disney World Resort, is staffed by a comprehensive clinical team including board-certified emergency physicians and emergency nurses. The ER’s design is unique in the AdventHealth network, with Key West influenced architecture, advanced team member training, and Disney-inspired touches that enhance the patient experience.

AOA contributed several talents for this project, nearly spanning the whole breadth of the company’s services. We provided Concept Design driven by biophilic research and inspired by sophisticated and emotionally calming color palettes. Our Show Set Design team integrated all of the creative and technical components that greatly influence the patient experience and wellness journey, and our Architecture and Interior Design team performed texture, material, and furniture selections in accordance with both creative intent and medical facility regulations. Our Scenic Design and Production team painted the calming murals throughout the building, totaling more than 700 unique wave forms, and our Technical Direction group seamlessly integrated colorful ambient lighting, playful projections, customized control systems, and monitors displaying exclusive animations designed by Disney Live Entertainment featuring characters and settings from Disney’s Moana and The Little Mermaid and Pixar’s Finding Nemo. We performed Project Management responsibilities throughout the project life cycle, including managing sub-contractors and vendors, overall schedule integration and budget projections and risk management.

AdventHealth ER at Flamingo Crossings Town Center is a revolutionary approach to holistic health, integrating both patient wellbeing and staff purpose into every facet of the facility’s design and operation. The combined forces of elegant Disney storytelling and expert AdventHealth care were just as inspirational in the intentional design of this facility as they are in the continued operation of its practice since opening day. The emotional resonance of a place in which a patient undergoes a transformative experience cannot be understated and can be elevated through targeted design solutions that join the healing power of nature with meaningful human-centered support. Ultimately, AdventHealth ER at Flamingo Crossings Town Center is a model for how this belief can manifest at healthcare facilities beyond Central Florida and provide a greater impact to patients and care providers alike.



The Walt Disney Company

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