Connect&GO is the leading global provider of integrated technologies and RFID solutions for the attractions industry celebrating 10 years of innovation with their cutting-edge Konnect platform.
Connect&GO’s integrated system with their proprietary Virtual Wallet technology is driving modern and frictionless experiences at attractions around the world, helping guests enjoy a better experience while giving operators all the tools they need to optimise their operations, drive revenue and maximize guest engagement. Connect&GO’s Virtual Wallet unifies all guest data and credentials including tickets, passes, cashless and waivers, creating a fully connected experience. With a simple tap of their RFID media, guests can easily enter an attraction, purchase food and retail items, redeem passholder benefits, open lockers, play arcade games and more—all while giving operations teams real-time insight into the guest journey.
Creating a fully connected guest experience with real-time data
The Virtual Wallet is the driving force behind Connect&GO’s highly flexible and integrated attractions management platform, aptly named Konnect, which seamlessly combines eCommerce, point-of-sale (POS), access control, payment systems, and much more with optional RFID technology. Compared to traditional legacy systems that leave guest data siloed and difficult to access, the Connect&GO platform centralizes guest transactions into Virtual Wallets and makes all information available through the cloud, helping to facilitate seamless operations while unlocking numerous opportunities to drive revenue, improve ROI and maximize guest engagement.
Guests can easily manage the contents of their Virtual Wallet – as well as those of connected family members—and reload cashless balances themselves online or onsite at a ticket counter, through a mobile point-of-sale or through a self-service kiosk.
Unlocking the convenience of cashless transactions
Along with creating a more frictionless experience for guests, Connect&GO’s Virtual Wallet technology brings a host of operational benefits, including centralized access to real-time data, easier sales experiences for seasonal staff and increased revenue. This success extends to a recent partnership with Six Flags, where four Hurricane Harbor waterparks deployed Connect&GO’s Virtual Wallet technology to provide an easy way for guests to pay. This innovative solution streamlines operations, providing team members with intuitive technology that allows them to effortlessly sell cashless wristbands and accept payments at food and beverage, retail, and rental locations throughout the park.
Creating a next-generation experience for guests
Recent partnerships with Roaring Springs waterpark and Wahooz Family Fun Zone in Meridian, ID highlight the versatility of Connect&GO’s Virtual Wallet-based platform and its ability to create better guest experiences in different settings. Both attractions are using the Konnect platform along with RFID wristbands and flexible access control to reduce friction in the guest experience while maximizing guest engagement. Integrations with Intercard and mobile F&B help boost convenience while improving ROI. Coupled with real-time reporting, this empowers operators to efficiently manage attendance and gain valuable insights from guest data. Operators can use this information to learn about guest preferences and make better business decisions on everything from future investments to more effective packages and special offers.
Helping operators break down data silos
Ultimately, Connect&GO’s Konnect platform is more than just a ticketing solution; it’s a revolutionary ecosystem that transforms how attractions operate. By seamlessly connecting all aspects of the guest journey, from entry to transactions and personalised engagement, through its fully connected system and proprietary Virtual Wallet technology, Connect&GO sets a new standard for operational excellence in the attractions industry.