
With a reach of over 50 million guests annually across eight countries, Pictureworks is dedicated to pushing the boundaries of imaging technology, enabling guests to relive their favourite moments in immersive ways.
The integration of AI in critical areas—such as automatic photo capture, facial recognition, and advanced photo editing—distinguishes Pictureworks in the industry, offering a streamlined and highly personalised service.
A key innovation from Pictureworks is its AI auto-capture technology, which enables cameras to automatically trigger when guests are in the frame and facing the lens. This feature eliminates the inaccuracies often associated with traditional sensor-based systems, which can struggle with locations and varying guest speeds during different activities. The AI-driven system ensures that every magical moment is captured precisely, no matter where or how quickly or slowly guests navigate through attractions. Whether they are enjoying a roller coaster, crossing a suspension bridge, or strolling through themed environments, AI auto-capture guarantees that no memorable moment is overlooked.
Another significant aspect of Pictureworks’ innovation is its facial recognition technology, which simplifies photo retrieval for guests. Traditionally, using a photo card or manual retrieval after a day at a theme park can be tedious, particularly with thousands of guests in attendance. Pictureworks addresses this challenge by incorporating advanced facial recognition, allowing the system to scan and match guests’ features to the photos taken throughout their visit. This capability enables a seamless instant retrieval of images, minimising the effort required to access cherished memories and enhancing the overall guest experience while showcasing the effectiveness of AI in personalising service.
In addition to these features, Pictureworks enhances the creativity and value of photos through its AI-powered editing and processing capabilities. Using AI Chromakey technology, guests can automatically enjoy customisable backdrops and effects integrated into their images. Whether they want to be depicted in a magical forest, on a mountain peak, or in a futuristic setting, this technology transforms standard photos into unique keepsakes.

The user-friendly PictureAir app further simplifies the process, allowing guests to view, purchase, and download their images effortlessly. This app acts as a comprehensive platform that integrates the entire photo experience—from capture and retrieval to purchasing—making it mobile-friendly and intuitive. Guests can engage with their photos while at the park or later at home, eliminating concerns about losing images or waiting in long lines.
What sets Pictureworks apart in the attractions and theme parks industry is its holistic, AI-driven digital imaging solution tailored specifically to meet the unique demands of these environments. By integrating AI technologies across multiple touchpoints—capture, retrieval, editing, and purchasing—Pictureworks creates a truly industry-leading experience for its partners and guests. This comprehensive approach reflects a profound understanding of modern guest expectations, where personalisation and convenience are essential.

In a time when guests seek experiences that are not only enjoyable but also tailored to their individual preferences, Pictureworks rises to the occasion. By prioritising ease and engagement, the company establishes a new standard in the industry, ensuring guests can effortlessly capture and interact with their memories. Through these innovative solutions, Pictureworks is not just enhancing how guests experience theme parks and attractions but is also leading a transformation in memory capturing within the industry.