There’s no doubt that we find ourselves in the era of guest engagement, so attractions need the right technology to deliver on visitors’ demands.
The Omnico Commerce platform allows attraction operators to offer guests a single entertainment experience, uniting transactions, data, security, and business logic with standardized APIs across every touchpoint within your attraction.
It’s a one-of-a-kind solution, and it brings real results. By connecting the end-to-end customer experience, you can increase loyalty and spend per head, reduce waste in F&B, better manage peak time guest spikes, and improve the guest experience. And as guest experience improves, they’ll be sure to come back – meaning healthier revenue for attractions, too.
How Omnico Commerce works for attractions
- Creates a flexible and intelligent ticketing platform: Centralizes the booking process for on-site venues entertainment, whether selling tickets online, at the door, through a reseller, or via a third-party ticketing agency.
- Engaging and rewarding guests at every touchpoint: offers guests rewards to earn and redeem wherever they go, from restaurants to on-site retail outlets.
- Creates a consistent transaction experience: allows customers to pay for food, drinks, and other on-site services how they want, from where they want, with pay at-table, kiosk, Mobile-Order-Ahead, and POS.
- Gives a single view of inventory: View all merchandise and inventory on a single platform to ensure you always give customers what they need – whether they’re buying food, or looking for souvenirs.
- Analyzes the data to drive loyalty: Uses insights and analytics to make data-led decisions about personalized offers and promotions on-site.