Guest Journey

About this category

Digital technology and beyond that enhances the guest journey – ticketing, apps, AR, AI, social and more.

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Overall winner

1st place

purple robot showtime entertainment

Purple, First ever Humanoid Photographer Showtime Pictures

Showtime Pictures, a leading operator of photography concessions at major tourist attractions, has announced the launch of ‘Purple’, a new robot photographer and customer service assistant, created in partnership with a Japanese manufacturer of robots.

Runners up

2nd place

Convious Personalised Engagement Tools

Convious Personalised Engagement Tools Convious

Convious is an all-in-one eCommerce platform built exclusively for the attractions industry.

3rd place

Vantage System

Vantage System Vantage Technology Ltd

With a mission of maximizing the joy for every guest, the Vantage platform helps operators to create joy within the parks, customizing the guest experience on rides and for all the “in-between rides” moments.

Other entrants’s Guest Experience Platform

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Capturelife ImageQuix

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Chaperone – the Experience Platform Dapper Labs Ltd

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RocketPass RocketRez

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Animal Assistant  Satisfi Labs

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